Courier Complete

Most widely used courier software in North America

Courier Complete is an easy-to-use, courier software solution specifically designed for the courier, messenger, expediting and distribution industries.

Courier Complete courier software automates the front-office, dispatch and back-office processes and includes a mobile application to capture in-field courier processes such as real-time delivery tracking, barcode scanning and signature capture.

Imagine having real-time dispatching to a driver’s mobile device, real-time tracking of pickups and deliveries and electronic PODs for improved customer service. In addition to improved operational capabilities Courier Complete can automate your back-office billing processes.

Courier Complete is backed by Complete Innovations mission-critical customer services including technical support and application training.


 Features

  • Client Management

    • Customize billing, rates, and services to suit customers’ specific needs
    • Client Management also includes contract billing, sales tracking, electronic notifications, invoicing and a built-in collections tool

  • Dispatch

    • Dispatchers can customize the information they want to see on their screen
    • Enables dispatchers to know where drivers are, what packages they have and which driver is best-suited for the next job
    • Warns dispatchers if a delivery is “almost late” or late
    • Dispatchers can track the real-time GPS location of their drivers

  • Pricing

    • Flexible, powerful and user-friendly pricing
    • Price using zone, zone-weight, zone-count or door-to-door distance
    • Unlimited number of surcharges can also be automated
    • Create custom price plans for any customers

  • Accounts Receivables

    • Generate customer invoices and driver settlements in minutes
    • Comprehensive audit trail and notes
    • Track aging balances, current and past-due accounts receivables

  • Reporting

    • Includes a variety of management reports including performance analysis, revenue and A/R
    • In addition, you can customize your reports with Courier Complete

  • Customer Web Portal(s)

    • Customers can enter and track their orders online and receive real-time email notifications of completed deliveries
    • Once an order is placed your client can log in to track real-time status and proof of delivery including an image of the signature collected at delivery


 Benefits

  • Improves customer service by providing real-time delivery information
  • Reduces operating costs by enabling your clients to enter and track orders through the Internet
  • Reduces billing and administration costs by automatically pricing orders and emailing invoices to clients
  • Increases dispatch and driver productivity through more efficient dispatching and the use of the Courier Complete courier software mobile application

 Screenshots