Executive Bios

Tony Lourakis LinkedIn

President, CEO and Co-Founder

Tony is an entrepreneur who brings to Complete Innovations an in-depth understanding of software design and sales of software solutions.

Tony founded his first company, Canlogic Solutions, while still a student at the School of Computer Studies at Seneca College where he focused on Software Development and System Analysis and Design. Canlogic Solutions was a first level systems support house and IT solutions provider focused on servicing small to medium-sized companies. As a result of his work at Canlogic, the opportunity for Courier Complete was identified and in 1998, Tony, in partnership with Andrew Merisanu, led the initiative to develop the courier industry’s first easy to use, affordable Microsoft Windows-based software. In 2003, Courier Complete was ranked the 9th fastest growing company in Canada by Profit magazine.

Building on the expansion and growth of the Courier Complete product line, Tony piloted the launch of Fleet Complete, a fleet and mobile management software, and directed the company in a name change to Complete Innovations Inc. in 2005. In 2004 Tony was a finalist for the Ernst and Young Entrepreneur of the Year award and nominated again in 2007. In 2009, Tony once again led Complete Innovations to being named one of the 200 fastest growing companies in Canada and one of the IDC Top 10 to Watch Technology Companies. Currently, Complete Innovations Inc. has over 3,000 customers worldwide. Tony is married and has a young son and has his Private Pilot License.

Andrew Merisanu LinkedIn

VP of Product Strategy

Andrew worked with Tony at Canlogic (Tony’s first company) and was instrumental in identifying the opportunity for the Courier Complete solution. Andrew’s day-to-day responsibilities are focused on research and development; he is the chief software architect for all of Complete Innovations products.

Andrew graduated with honours from the School of Computer Studies at Seneca College. He has 10 years of software development experience. Andrew is married with 3 children and enjoys fishing in Northern Ontario.

Dror Nir LinkedIn

COO

As Chief Operating Officer at Complete Innovations, Dror is responsible for leading the strategic direction and overseeing the day to day activities of all Field Operations, Fulfillment, Project Management, Customer Service, Training, Inventory, Product Marketing and HR.

Dror has been with Complete Innovations Inc. since January 2005. His past responsibilities include the management of the Fleet Complete business unit, from product vision to execution, directing all relationships with key clients, providing technical leadership to deferent departments and the mentoring the sales team. In 2007, Dror headed the strategic Business Development unit were he focused in developing the company’s strategic partners and vendors.

Dror has been working in the wireless arena for over 15 years and he brings to Complete Innovations extensive experience in operations management, product development, product management, strategic planning, marketing and business development.

Dror was a Captain in the Israeli Defense Force (IDF) and has a bachelor's degree in Business Administration.

Jamal Raza LinkedIn

VP of Professional Services

Jamal has over 15 years of experience in software development, business analysis, project management and client management. Before joining Complete Innovations, he ran his own custom software solutions company for more than 4 years with many very satisfied clients. Before launching his own company, he was the CTO (Chief Technology Officer) for a leading custom software solutions company. Jamal has achieved a lot of recognition during his career which includes being recognized as a top 5% software developer in the United States. Jamal’s core expertise includes software development and consulting, database design and implementation, and project management. He has a bachelor’s degree in computer science from the prestigious Hastings College in the United States. His strong technical, innovative, management, business and entrepreneurial skills are a huge asset for Complete Innovations. Jamal has been part of the Complete Innovations executive team since 2005.

Jamal was #1 ranked tennis player on the Hastings College team and is considered to be an NTRP 6.0+ equivalent level tennis player.

Jerry Leong LinkedIn

VP of Canadian Sales

Jerry adds over 15 years of telecommunications and software industry experience to CI, most notably Jerry spent the last 9 years with TELUS and was responsible for the relationship between Complete Innovations and TELUS for the last 7 years. Jerry played a leading role in the launch of Fleet Complete on TELUS’ bill. Prior to working at TELUS Jerry worked for Mobile Computing Corp where he was responsible for the business development activities of their wireless work order management software. Prior to Mobile Computing, Jerry worked for Sony where he was responsible for mobile handset sales to Clearnet (which later became TELUS). Prior to Sony, Jerry worked for Rogers Communications where he was focused on wireless data applications and product marketing in various verticals such transportation and field services.

David Kiel, CA LinkedIn

VP of Finance

David joined Complete Innovations in January 2011. Prior to joining Complete Innovations Inc., David was a senior manager with Ernst & Young, LLP in the assurance practice working with large and small entrepreneurial, public company and high tech companies. David’s background includes expertise in financial reporting including Canadian and U.S. Generally Accepted Accounting Principles as well as assessment, design and implementation of financial processes and controls. In addition, David oversees all aspects of the CI’s compliance requirements. David obtained his Chartered Accountant designation in 2001 and is married with 2 young daughters.

Dave Prusinski LinkedIn

VP of US Sales

With almost 15 years of experience in the mobility and technology fields, most recently with Research in Motion, David has worked with some of the world’s top communications companies including AT&T, Sprint and Nextel, helping them establish their go-to-market direct and channel sales and marketing activities. Further, David has also consulted with hundreds of enterprises about leveraging mobility and technology solutions to drive cost savings and efficiencies in every day operations. David also contributed to the development of various thin client and mobile content delivery platforms within the financial services industry.

David, a long-time resident of Durham Region, has travelled extensively in the United States and Canada, speaking locally and abroad to private business, government and academic audiences about leveraging communication to increase resource and talent effectiveness.

David and his wife Brook are the proud parents of two young children. When not traveling for work, or spending time with his family, David enjoys fishing, golfing, cottaging, skiing and snowmobiling.